How can we help you?
Browse answers to common questions, or reach out to our team directly.
Can't find an answer? Send us a message…Courses & Learning
Can I access courses on mobile?
Yes. EdKodr is fully responsive and works on all modern phones, tablets, and desktops.
How long do I have access to a course?
Once enrolled you have lifetime access, including all future updates to that course.
Are the courses self-paced?
Absolutely. You can start, pause, and continue any time that suits your schedule.
Payments & Billing
Which payment methods are accepted?
We accept UPI (Google Pay, PhonePe, Paytm, BHIM), net banking, and debit/credit cards through our payment partners.
Is there a refund policy?
We offer a 7-day no-questions-asked refund on all courses. Contact support@edkodr.com with your order ID.
Can I enroll without a payment right now?
Some courses have a free preview. Full enrollment requires a one-time payment — no subscriptions or hidden fees.
I paid but the course isn't unlocked yet. What do I do?
Send a screenshot of your payment confirmation to support@edkodr.com. Our team reviews and approves within 24 hours.
Account & Settings
How do I change my display name?
Go to Dashboard → Settings → Profile → update your name → Save changes.
I forgot my password. How do I reset it?
On the login page click 'Sign in with password', then 'Forgot password?' and follow the email link we send you.
Can I sign in with Google?
Yes — click 'Sign in with Google' on the login page for instant one-tap access.
How do I delete my account?
Email support@edkodr.com with the subject line 'Account Deletion' from your registered email address.
Still need help?
Our team is available Monday to Saturday, 10 AM – 7 PM IST. We typically reply within a few hours.